Refund Policy
We strive to provide you with products you'll love and hope you are delighted with your purchase. However, we understand that sometimes issues may arise. Please take a moment to review our refund and return policy.
Before sending our products out to find new homes, we inspect and quality test each one. Our hope is not only to meet, but to exceed your expectations.
Know that we're always here if you have any questions, feedback, or just want to chat about your experience. We're just an email away at support@eelectricmacaron.com.
Damages and issues
Please inspect your order upon arrival. While we take every precaution to ensure your purchase arrives in perfect condition, we're unable to take responsibility for items damaged in transit. If you receive a damaged package, please contact the shipping carrier immediately to file a claim.
Refunds
Unfortunately, we do not offer refunds, accept returns or cancellations. However, if you have any concerns about your product, please reach out to us at support@eelectricmacaron.com as soon as possible.